If the article does not meet your expectations you have the right to return the product within the legal term of 30 days
after receiving the product. The packaging and the article may not be damaged (no scratches, dirt or other signs of use). Please try shoes on a soft floor like a carpet and clothes over your underwear.
At your order (on poleware.ch) you can find a return mailing label for print out.
Please send the product with the label to the indicated address and add your name and the order number.
For the product sent back you will receive a voucher. If you prefer a refund on your card or bank account please answer the mail with the voucher.
Products not subject to return:
- Clothes worn directly on the skin (like underwear)
- Soiled clothes (i.e. traces of deo)
- CDs/DVDs, books
- Special orders (pole stages, a-frames, spare parts etc.) and consumables
Please send returns to:
poleware trading gmbh
c/o Murghof, Spedition