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Contact Us
Dear Clients

Do you have any questions about our shop or the delivery dates? Please read the following information. Possibly, that will already help you.

Can I order a product, even if the availability is orange (out of stock)?

  • At poleware you can just order products that are in stock.
  • If you click on 'notify me' on the products page you will receive an email as soon as the product is available again.

Can I excange a product?

  • If the article does not meet your expectations you have the right to return the product within 30 days.
  • The packaging and the article may not be damaged. Please try shoes on a soft floor like a carpet and clothes over your underwear.
  • For the product sent back you will receive a voucher valid for any articles at poleware.
  • Please send returns to our stock at: poleware trading gmbh, c/o Murghof, Spedition, Balierestrasse 29, 8500 Frauenfeld, Switzerland

Requests to the customer service:
Here you can send your requests directly to the customer service.
Full Name:
E-Mail Address:
Please enter the adjacent characters/numbers:
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Enquiry:
  Our e-mail address: info@poleware.ch
or call us by phone:
Monday-Friday
8am to 6pm
+41 (0)71 686 78 04